Frequently Asked Questions

supabiz is an AI-powered business management platform built specifically for service businesses like plumbers, electricians, painters, landscapers, and more. It combines invoicing, scheduling, CRM, payments, timesheets, and analytics into one platform — all controllable by voice or chat. Simply tell the AI assistant what you need, and it handles the rest. No forms, no menus, no learning curve.

The supabiz AI assistant understands natural language — just speak or type what you need. For example, say "Invoice Sarah for the kitchen remodel — $4,200" or "Schedule Mike's driveway job for Tuesday at 9am" and supabiz will create the invoice, schedule the job, send confirmations, and update your records automatically. It works on any device — from your phone on the job site to your laptop at home.

Yes! The SupaLaunch plan is completely free — forever. It includes the AI assistant (voice & chat), up to 20 invoices per month, 10 clients, basic scheduling, and Stripe payment processing. No credit card is required to sign up. When your business grows and you need more features, you can upgrade to SupaGrow ($29/mo) or SupaScale ($79/mo) at any time.

supabiz uses Stripe for all payment processing, which is PCI DSS Level 1 compliant — the highest level of security certification. When you send an invoice through supabiz, your client receives an email with a secure payment link. They can pay with credit card, debit card, or bank transfer. Funds are deposited directly into your Stripe account. All data is encrypted with SSL/TLS in transit and AES-256 at rest.

Absolutely! The SupaGrow plan includes team timesheets so your crew can log hours by voice from the field. The SupaScale plan supports up to 10 team members with role-based access, so each team member sees only what they need. You can track who worked on which project, for how long, and see your team's schedule at a glance. All time logging can be done hands-free via the voice assistant.

supabiz is designed for 50+ service industries including plumbing, electrical, painting, landscaping, HVAC, roofing, cleaning, pressure washing, pest control, pool service, photography, tree care, handyman services, construction, and many more. Whether you're a solo operator or running a crew of 10, supabiz adapts to how your specific trade works. The AI assistant understands industry-specific terminology and workflows.

Yes — there are no contracts or lock-in periods. You can cancel your paid subscription at any time from your account settings. Your plan remains active until the end of the current billing cycle. You can also export all your data (clients, invoices, schedules) before cancelling. If you cancel a paid plan, your account automatically reverts to the free SupaLaunch plan so you never lose access to your data.

Unlike QuickBooks (which is primarily accounting software) or Jobber (which lacks AI), supabiz is the only platform that combines voice-first AI with a complete business management suite. You don't need to navigate menus or fill out forms — just tell supabiz what you need. It replaces your entire tool stack (invoicing, scheduling, CRM, payments, timesheets, and reporting) in one app, with a free tier that includes the AI assistant. No other platform offers this combination.